Returns & Exchanges
At Patrick James, we are committed to your satisfaction and offer a 60-day window for returns or exchanges on unworn, unwashed merchandise with original tags attached. We strive to provide a seamless experience to ensure you are completely satisfied with your luxury menswear purchase.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Securely place the items in their original packaging, ensuring all designer labels and hangtags remain intact to qualify for a full refund.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return package.
Drop Off and Track
Deliver your package to the designated carrier location; you will receive an email confirmation once our warehouse processes your return and issues your credit.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing